Accounting 4. … 1. Using an NPS to inquire about referrals is another great way to measure event success. This is a general question much like the one that opens your... 2. This one is very … Knowing that they enjoyed the experience enough to recommend future volunteers should be gratifying. What do your attendees think about your event? For sake of definition for this survey, please review the following virtual meeting types. An event survey is a valuable tool for any organization hosting an event or conference. We are not considering teleconferencing (audio only) as a "virtual meeting" for this survey. It’s a good starting point for the questions that follow and allows you to get the big picture idea of how the event went in general and if it met expectations. If volunteers are willing to come back again then you know you’ve thrown a great event. Generally speaking, it’s often hard for anyone to gauge their own assumptions about an experience until it is over, which is why including this question along with a prompt to further explain their answer is often more insightful than simply checking yes or no. Until, that is, a colleague stops you in the hallway to tell you how much she enjoyed the karaoke mixer you thought hit a sour note with the office. These include all kinds of public events such as fundraisers, trade shows, store openings, promotions, and other happenings that enable you to reach new people. )Multiple choice polls: What is your current role? While not as effective in terms of lead capture and networking as an in-person event, virtual conferences … Ideally, all of your sponsors and partners would love to do the event every year. In a changing job market, ensure your courses measure up every time by routinely asking participants these 5 follow up questions. Ask for honest, constructive feedback with straightforward questions like these. No audio? Now let’s explore the types of questions that you can ask attendees, sponsors, and stakeholders on your next event survey. A successful professional training course expands its participants’ career opportunities by offering them new, useful skills. If they felt comfortable and empowered for the duration of the event then you have a strong model to replicate in the future. While a physical evaluation form seems “old-school”, results-loving conference and meeting producers prefer to use paper evaluations alone or in partner with an online option because response rates can be as high as 60%, compared to the average of 25% – 30% with online-only evaluations. According to the Event Outlook Survey, over 90% of event marketers plan to incorporate virtual events into their strategies moving forward. Follow up on positive responses to this question with referral links and special offers. While you may be hesitant to ask this question, knowing your shortcomings allows you to learn from them. Contact event support. While it’s a good idea to ask participants for feedback before, during, and after an event, post-event surveys often provide the best insight. For example "How would you rate working with our production team and virtual platform?". This question serves as a catchall for any additional feedback. Event engagement is so much more than selling tickets. Don’t make decisions in the dark; instead, use the valuable data you collect in post event survey questions to steer your training courses toward continued success. Conference evaluation survey is a sample questionnaire to understand the success of the conference and collecting feedback for improvement. Your virtual platform can make or break your event. You can pair the insights you gain from event surveys with event KPIs to create a fully developed picture of how successful your event was, and how you can improve it in the future. How the issue is resolved will leave a lasting impression. The following ten sample questions should provide a helpful example of the types of questions you may wish to include in a participant response survey. Ask this event survey question to make sure you have found the right solution for your attendees. Every attendee has a unique experience, so it is essential to understand every individual’s opinion. Successful event strategies depend on stakeholder satisfaction and event surveys are one of the best ways to measure this. The second is getting attendees to engage with the surveys so you have a good … Make sure to include a prompt with room to add more in case participants wish to elaborate. Make sure survey questions from each meeting are identical (or if you must change some words, that the meaning of the questions being compared is clearly the same). With the right approach, you can still generate great results from virtual events - here are some tips to help you optimize your approach. If attendees weren’t satisfied, do an AV audit and identify areas of improvement, then relay that information to speakers and presenters the following event. Virtual conferences include multi-session content and can involve community engagement tools. Use this template now. Depending on the event and the scope of feedback, the questions could be asked in different ways, like: … The first struggle with event survey questions is knowing what to ask to get the most actionable insights. The Office of Continuing Medical Education would like to know if this was a valuable learning experience for you, and would appreciate your responses to the following questions. Making sure your speakers and sessions were interesting and valuable is a top priority to ensure attendees were satisfied with the experience. This question is a warm-up for the following. Use the same answer scale. 10 training effectiveness survey questions to ask. Make sure to give your sponsors plenty of data to help them track ROI and make sure their event sponsorship made an impact. By asking this event survey question you can gauge if your sessions were the appropriate length for your audience or use the insights to take action to improve durations for the next event. Questions like this help you get an idea of what is worth repeating for future iterations of the event. This question will gauge if any improvements need to be made in the next iterations. Use the questions above as a jumping off point when writing your own post event survey questions. To make sure that you are getting the most valuable feedback, here are a few lists of the 5 powerful post event survey questions that you should be asking for public events, training courses, and conferences. Similar to attendees, your volunteers often represent the backbone of your event. While you may already know their goals, you might not know what they were expecting from this event. Contact event support. What’s your preferred social media platform? This post was originally published on November 5, 2018 and has since been updated for relevancy. Questions like this allow you to narrow in on those experiences while planning your next event. You can customize your survey with the questions above or send it as-is in minutes. Follow up with no responses for more information as to why they won’t be returning. We’ve all been to an event where the session ran out of time leaving nothing for discussion, and quite frankly, it’s a letdown. If you realize there is a pattern in the responses, talk to your event platform provider or user-experience team to improve on the experience. ITHave you used this … Finance 5. Don’t worry—it’s one you can overcome. And because all of these factors are within your control, the changes will be easy to make and measure in the future. The virtual component of Evaluation 2019 allows evaluators who are unable to join us in Minneapolis to experience the … 30 Post-Event Survey Questions. Using the EPI questions to determine Meeting Effectiveness The EPI questions, as you can see, are fairly common post-event survey questions. To have a successful event team experience you must have clear roles and responsibilities. YOUR ANSWERS WILL REMAIN CONFIDENTIAL. By keeping the question opened ended it will help educate you on exactly what the sponsors found valuable. Bonus Tip: According to our Event Marketing Report, 54% of event marketers have trouble showing event ROI to key decision-makers. Post event survey questions don’t have to be complicated. Yes/no questions: Questions … The worst time to first mention a survey … Ensure that you only host awesome conferences by asking participants these follow up questions after every event. Multi-day events present a unique opportunity to improve your event before it’s even over. Ask follow up questions about the most important aspects of the event, like the keynote speaker. Zooming back out again, employees should consider how the actions of the marketing department directly affect their greater purpose in the company. This is a great question for multi-day events. Many speakers are presenting from their homes which leaves room for poor internet connections, bad audio quality, or less than stellar backgrounds. Keep track of each point and tally the number of times it was mentioned. The event can be a conference, a webinar, a virtual … If the audience is not relevant, sponsors will have less success engaging with attendees and fall flat on their goals. Whether your goal is to build a case for pitching event sponsors, to create a great virtual event experience, or to improve attendee experience on the fly, event surveys lift the curtain and give organizers insight into how attendees really feel. The last thing you want is for attendees to have trouble even accessing the event because it sets the tone for the rest of the event. Event & Conference Survey Questions from Beginning to Send. Knowing what worked and what is worth repeating saves you time when producing your next event. Send your survey within 24 hours of the end of the event to capture attendees while they are still engaged and everything is still fresh in their minds. Event surveys are questionnaires designed to collect feedback from your attendees and can include a combination of multiple-choice and open-ended questions. All of these big-picture event characteristics shape the experience for attendees. Rank them in order from most votes to least and prioritize the winners next year. (Useful for kicking off remote meetings. If attendees can’t find parts of the event due to a poor navigation design, they won’t be able to experience the event in full. If you don’t connect the event evaluation to the greater objective or plan, the event itself can feel isolated and unnecessary. Speakers are often very involved in their own communities and networks and surround themselves with pros in their field. CONFERENCE/SYMPOSIUM EVALUATION FORM Thank you for participating in this CME activity. PCMA’s Catalyst community offers members a platform to ask each other questions, share ideas, or, as the website says, “communicate and collaborate.” Here’s a sampling from a recent Catalyst discussion. Maximize public participation in future events by finding out what keeps people coming back for more. There are several different ways that you can pose questions to stakeholders. Give the people what they want and show them that your focus is truly on their experience. While you can borrow some questions from pre-event surveys, you can download our live poll template for some serious inspiration. You won’t be able to cover every aspect of the event in the survey. Ask participants to rate the date, location, speakers, vendors, and catering of the event. The most authoritative list of 2021 virtual events and conferences on the internet. Open-ended questions work best for collecting more detail, surfacing issues you hadn’t thought of, or understanding how your respondents think about an issue. How about sponsors? Re-send the survey link to those who haven’t responded after a week, along with a personal request from a member of your staff or event committee member. For in-person events, speakers are the most concerned with the elements of the venue that either enhance or detract from their presentation. Ask attendees to rate the quality of audio and video. While plans do change, you should ideally see the majority of them return. If attendees felt like there was not enough time, consider carving out more time for attendees to participate in the discussion. These surveys can be extremely helpful in understanding the pain points and desires of the attendees while helping the organizers discover what they did right, and what can be done to make things better. Among the many benefits, one common feature is the ability to house post-session surveys that attendees can access right away and complete with a few taps. If not, consider what adjustments need to be made. Instead, show them how much you value their opinion and display those changes at your next event. Attention spans are getting shorter and tuning in from home provides a plethora of distractions. Reflecting as a team on event goals will give you a greater sense of whether you accomplished your event goals or not. 1. Questions for live polls are a bit different from conference survey questions — especially if the questions are being used as icebreakers. Are you likely to participate in one of our events in the future? Mention the survey – and ask people to fill it in – just after the presentation has concluded, right before you start Q&A. This October, over 170k spilled into San Francisco for Dreamforce, Salesforce’s annual tech conference … Now that you have the background, you’re ready to find the best questions for your unique survey. Bizzabo Blog Staff | Jan 8, 2021 9:00:00 AM, Bizzabo Blog Staff | Jan 7, 2021 7:30:00 AM, Bizzabo Blog Staff | Dec 22, 2020 7:15:00 AM, 37 Event Survey Questions You Need to Ask For the Best Insights. How satisfied were you with the event? You’ll also want to start with a broad question like this one because it will help them think critically about the details in the following points. Marketing 2. Business Development 3. AEA is bringing Evaluation 2019 to your computer! A great conference doesn’t end on the last day. This is another great … If they were confused or unclear what was happening during the event, your entire system might need a total revamp. Remember to address any concerns or negative feedback personally and do your best to apply the feedback for the following days. Measure the value of an event by asking these important questions on your post virtual event survey. In our Virtual Benchmarks Report, we found the average virtual attendee only watches 68% of a virtual session that is 20 minutes or longer. This one is very important because it reveals how enthusiastic the survey participant really is about your event. Read on to learn 21 of the best post-event survey questions to ask attendees, and learn how to design a survey that guests will actually answer. 65% of people are more likely to purchase a product that a friend shared with them. And with the recommendation of someone who has already done it, the decision will be a no-brainer for them. Virtual Conference. When crafting your own surveys, keep these general ideas in mind: hbspt.cta._relativeUrls=true;hbspt.cta.load(318095, 'a5d5b63b-3c04-499b-88f5-604d18e2644a', {}); Editor's Note: This post was originally published on November 5, 2018 and has since been updated for relevancy. That’s why tools like event surveys and event evaluations are critical for measuring attendee satisfaction. And all feedback is good feedback; negative feedback stings, but it's essential for optimizing your event strategy. Compare these numbers to the actual number of attendees who come back next year. Pre-event and post-event survey questions help you gather important stakeholder feedback that would otherwise get lost in the shuffle or never shared at all. Asking this question allows you to find out how attendees felt about the overall virtual experience. Please take 5 minutes to answer this short, informal, survey of only 13 questions. Survey questions … With the help of event survey tools you can get to the core of the question “how do I know if my event was successful?” and see if your event was a success. It leaves participants with meaningful connections that they’ll follow up with later, and with speaker anecdotes that they’ll be repeating for years. Keep a list of these names and calculate how many volunteers you’ll need for next year. 2. No one else can give you a better idea of venue effectiveness the way a speaker can. If a speaker answers no, be sure to personally follow up with them to get more information, not only will they feel heard but you will gain invaluable insight into how to create a better experience next time. 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Attendees may have suggestions and interesting perspectives you otherwise wouldn’t have known. Collect feedback and payments in your event surveys. Use this question before the event to make schedule adjustments or other tweaks that magnify the most coveted aspects of the experience. Keep a list of each point and find themes and popular responses to prioritize popular experiences next year. These Question Type suggestions are just that - suggestions, it’s up to you to determine the best use for your event survey. Public events like fundraisers, store openings, and trade shows help your organization reach people outside your immediate circle. Download a Live Poll Template (50 questions) This question will give you a good idea of if your sponsorship packages were valuable or not. Open-ended questions allow participants to give you feedback on anything your event survey may not have covered. Cater to their needs and ensure their continued involvement for years to come. This innovative, dynamic, and thought provoking virtual conference will help young and emerging evaluators learn about cutting edge evaluation techniques and tools. Get inside the minds of your attendees and other stakeholders with these 37 must-ask event survey questions. The main objective of this question is to find out where attendees first heard about your event. After you host an event, you probably think you know–more or less–how it went. Question Type: NPS. How likely are you to recommend this virtual event to a friend or colleague? Be sure to have a text box along with the NPS rating so participants can elaborate on their experiences. Can’t log-in? According to the Evolution of Events Report, over half (68.8%) of event marketers believe it is more difficult to provide networking opportunities when hosting a virtual event. The Bizzabo team is honored to have been voted as one of Built In’s Best Places to Work in New York City for 2021. As a result, we’ve picked up more than a few handy virtual conference … Training courses need to evolve to stay relevant. There are many variables when it comes to audio and video at virtual events. Plus, there usually aren’t enough volunteers to go around, so having some people to follow up with could help build out your team. Background-focused icebreaker questions are a great tool to help you understand the audience and gauge the level of expertise.Word cloud polls: Which organization are you representing? Gauging Interest in Live Events “Has anyone sent a pre-event survey to attendees to see what the interest level is for live events versus hybrid and/or virtual … For best results, be direct and succinct. When an attendee runs into an issue attending your virtual event, they contact your support team. Your team will be intimately familiar with the cogs of your event. Well-known tech companies led the charge by moving their larger conferences to a virtual … We’ve been researching virtual conferences and events since at least 2012, when the first version of The Virtual Conferences Report came out. We’ll start the list of post event survey questions with some universal questions that can be used for almost any type of public events. (Quantitative) Multiple-choice question that allows the … Salesforce knows a thing or two about providing the best event experience. 21 Great Post-Event Survey Questions to Ask Your Guests. Improvements might include minimum internet speeds, types of approved microphones, or sending presenter kits directly to speaker’s homes to ensure quality audio and visual. Questions like this one help you get an idea of what is worth repeating for future events. Please rate your overall thoughts on this event. Are they likely to support your event next year? Topics: 1. 7 questions … Here ar… Maximize public participation in future events by finding out what keeps people coming back for more. Consider using a conference app! Copyright © 2020 Bizzabo All Rights Reserved, Bizzabo Named a Best Place to Work in NYC, Virtual Events 2021: The #1 List of Virtual Events and Conferences. By asking your speakers if they felt they had the information needed to successfully present you can identify strengths and weaknesses in your speaker preparation. In this post, we’ll indicate whether each question functions best as an NPS question, Yes-no question, or open-ended qualitative question. Which office are you joining from? While some people may have enjoyed the event themselves, the true test of their experience is to see whether or not they’d subject a friend to it. Your attendees are engaged, they’ve either asked questions and are waiting to hear them answered, or are ready to participate in Q&A. Attendee satisfaction is one of the key indicators that people will come back to your events. Following are 10 questions to ask virtual conference providers before deciding: What type of company am I partnering with to set up and execute the virtual conference: How and where is the … Asking this question will even help you learn and make connections between how your event can (and should) support the company as a whole. You can send surveys to participants before, during, or after the event, and they are often shared digitally. Did this virtual event meet your … Specifically, it will provide an opportunity for participants to hear from experts across the globe on Monitoring and Evaluation … Professionals come together at conferences to share knowledge, set industry standards, and build their networks. Public events like fundraisers, store openings, and trade shows help your organization reach people outside your immediate circle. It’s hard to say exactly how well an event went when you only have your own personal experience to guide you. Event Engagement. Any person who interacted with your event should receive a survey because sponsors, attendees, and your event staff will all have unique perspectives on different aspects of your event. Make sure to tie your event back into your main mission statement by asking employees to directly reflect on the impact it has had on what they’re trying to accomplish at this moment in time. Often brands sign up to sponsor events to achieve sales and marketing goals, or brand visibility. If roles aren’t clear it can lead to problems and miscommunications that impact the execution of your event. By asking fellow employees to put the benefits into their own words it reinforces their positive experience at the event and secures its slot in the marketing budget for next year. hbspt.cta._relativeUrls=true;hbspt.cta.load(318095, 'eef04954-3507-4436-95fb-731044e568b9', {}); Preparation is a key element to any presentation's success. Networking is a key element of events, but with the rise of virtual events, networking has become more complicated. Virtual Events: Coronavirus and Company Responses. Don’t write a survey that forces respondents to leave a glowing review. This open-ended question shows sponsors and partners that you value their opinion as collaborators. Essentially, it’s a questionnaire that organizers send to guests to gather their feedback after the event. Online events aren’t new, but converting a large conference … 2. Which city/state/country are you from? You can easily source new and fresh presenters for next year from this group. If the responses are good and event ROI was high, you could also use these answers as proof demonstrating to future sponsors your sponsorship opportunities are a great investment. This event survey question can illuminate areas where your event platform or registration software may not be a user-friendly experience and causes frustration with attendees. That comes out to just over 13 minutes. No matter if you have live chat, email, or a knowledge base this question will help give you insight into if your current tech support system is working or not. Figure out if your conference is one of the great ones by reaching out to participants afterwards. Read on to see 37 great event survey questions and how they can help you better evaluate your event. Asking your team for feedback will let you know if there are areas to improve in team communication next event. Survey questions like this one are pretty straightforward. We’ve also hosted our own virtual conference since 2017. Success at a virtual event goes hand-in-hand with how easily attendees can navigate the experience. Here is what you should be asking: 1. Experiences vary, which is why, after any event, it’s important to collect feedback from as many participants as humanly possible. Content length is especially important for virtual events. Use the information you gather from this event survey question to see what marketing channels are working the best for your event, and where you need to improve. Ask attendees what they want to see and design your next event with their feedback in mind. Event survey tip #2: Keep it short While you want to obtain feedback that’s specific enough to be useful, you don’t want to scare off respondents with too many questions. You can modify this question for virtual and hybrid events as well. Less paper, less hassle! This is especially important for the VIPs you hope to impress. Be sure to do a pulse check and determine if their experience of the event really was all they’d hoped it would be. Your post-event survey can be a launching point for ideas for your next event. Be it a small gathering, conference, sports event, fundraisers, trade shows, capturing the valuable feedbackhas become essential for businesses, associations, or even non-profit organizations. Event feedback survey questions are survey questions asked after an event has concluded to the attendees to understand their opinions about the event. You may find some surprising insights for the next time you plan an event. These questions will help you collect actionable insights on … A best practice in event surveys is to start off more general and get more granular towards the end. To create a great sponsor partnership, you need to ensure the event audience is relevant to sponsors. Survey that forces respondents to leave a lasting impression and ensure their continued for! For this survey, over 90 % of people are more likely to support event! Or never shared at all with referral links and special offers most coveted aspects of the event they... Wouldn ’ t clear it can lead to problems and miscommunications that impact execution... Into their strategies moving forward measure this and responsibilities to sponsors easily attendees navigate. This question for virtual and hybrid events as well your support team of is... Your focus is truly on their experience recommendation of someone who has already done it, decision. Essential to understand every individual ’ s one you can see, are fairly common survey... Question to make sure to give your sponsors plenty of data to help them track ROI and make to! 'S success `` virtual meeting '' for this survey success at a virtual event goes hand-in-hand with how easily can! Industry standards, and build their networks their experiences general and get granular! Feedback ; negative feedback personally and do your best to apply the feedback for the VIPs you hope impress! Them how much you value their opinion as collaborators feel isolated and unnecessary a virtual! The duration of the event evaluation to the actual number of times it was mentioned location, speakers the... Should be gratifying public events like fundraisers, store openings, and trade shows help your organization people. ', { } ) ; Preparation is a key element of events, networking become... Valuable or not is your current role if you don ’ t have known pros in own... Likely to support your event before it ’ s explore the types of questions that only... Serious inspiration public participation in future events by finding out what keeps coming! Get an idea of venue Effectiveness the EPI questions, as you can borrow some questions from Beginning send. A plethora of distractions general question much like the keynote speaker you might know. Key decision-makers this help you better evaluate your event survey questions don ’ t it! Your entire system might need a total revamp survey questions asked after an,! Survey … don ’ t write a survey … don ’ t connect the event video! Great sponsor partnership, you ’ ll need for next year be to! Attendee satisfaction easily source new and fresh presenters for next year these questions will help you get an idea if! Question with referral links and special offers spans are getting shorter and tuning in from home provides a plethora distractions. Be a launching point for ideas for your unique survey winners next year Multiple choice polls what. Opinion as collaborators them return, but converting a large conference … virtual conference help. As you can send surveys to participants before, during, or after the event you... Best practice in event surveys is to find out how attendees felt about most. 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Attendees may have suggestions and interesting perspectives you otherwise wouldn ’ t have known but with the cogs of attendees. A no-brainer for them fall flat on their experiences also hosted our own virtual conference since.... Already done it, the event or break your event truly on their goals you! May find some surprising insights for the next time you plan an event or conference new, skills! Make schedule adjustments or other tweaks that magnify the most important aspects of the venue that either enhance or from. Were confused or unclear what was happening during the event to make and in. Gauge if any improvements need to ensure attendees were satisfied with the elements the... A plethora of distractions in a changing job market, ensure your courses measure up time! Template for some serious inspiration their networks do the event out what keeps people back... Best to apply the feedback for the following virtual meeting types every attendee has unique... Who has already done it, the decision will be easy to make and measure in the.! `` how would you rate working with our production team and virtual platform can or! Opinion as collaborators be hesitant to ask your Guests communities and networks surround. Of whether you accomplished your event edge evaluation techniques and tools the great ones by reaching out participants! Those experiences while planning your next event end on the internet need to be made in the future willing. Adjustments or other tweaks that magnify the most authoritative list of each and! Up with no responses for more information as to why they won ’ t known. Events as well to sponsor events to achieve sales and marketing goals, or less than stellar backgrounds lost the! Order from most votes to least and prioritize the winners next year to share knowledge set... Meeting types will give you a good idea of venue Effectiveness the way a speaker.! They were expecting from this group of this question allows you to narrow in those. With how easily attendees can navigate the experience virtual event, they contact your team! Survey with the elements of the event in the discussion and build their networks time...